with engineering teams and other stakeholders Proficiency in documentation tools and technologies, such as Zendesk, Confluence...

generalist experience Excellent organizational and project management skills An HRIS and systems guru (Rippling, Workday, Zendesk...

) Technologies We Use Zendesk Google Suite Looker What We Offer Competitive compensation, including stock options Flying Start...

, recording, QM & WFM o Agent Profile o Integration with applications like Salesforce, ServiceNow, Zendesk etc. o Implementing... Applications like Salesforce, Zendesk, ServiceNow and custom Apps . Hands-on with implementation of Virtual Agent (Amazon Lex...

. In addition to Salesforce.com, you will have opportunities to work within the Zendesk infrastructure & products... Business Partner team to provide quality support to Zendesk Partners. Basic Qualifications Bachelor's degree or equivalent work...

with AI or other emerging technologies. Familiarity with popular customer service software (e.g., Zendesk, Salesforce Service Cloud). A passion...

, Zendesk etc. o Implementing & Testing of new features released from Genesys. · Understand the requirement & create tech... options through IVR etc. · Hands-on with embedding Genesys dialer into SaaS Applications like Salesforce, Zendesk...

of Zendesk (Agent or Admin level) and its functions is preferred. Knowledge of language AI apps like Language I/O Technology...

with applications like Salesforce, ServiceNow, Zendesk etc. o Implementing & Testing of new features released from Genesys. . Understand... options through IVR etc. . Hands-on with embedding Genesys dialer into SaaS Applications like Salesforce, Zendesk, ServiceNow...

, you will be tasked with custom applications specifically but not limited to our Zendesk instance bringing detailed information... platform (Zendesk) and external services (e.g. Vimeo, OTT, Salesforce, Airtable, Slack, etc.). In particular, maintain the...