closely with the Team Leader to ensure that the team is well-trained and utilises the benefits of Salesforce and Zendesk...

and written (English language) Experience working with help desk software, such as Zendesk, JIRA, ServiceNow or similar Bachelor...

Investigate and resolve queries/issues/exceptions received from clients via internal stakeholders received via email & Zendesk...

, video, sports, and entertainment technology. We are actively searching for an experienced Zendesk Specialist to support... our customers' and partners' experience. As a Zendesk Specialist, you will manage our new customer service platform and execute...

skills help in resolving the issue faster. Should have knowledge of any IT support/Service desk tool (Ex. Jira, Zendesk...

like ServiceNow, JIRA, BMC, or Zendesk etc. Excellent knowledge & understanding of Remote infrastructure monitoring technologies...

for other business applications including SAP-SuccessFactors, NetSuite, Varicent, ZenDesk, Totango, Monday, Asana, SmartRecruiters... is preferred Prior experience with business additional applications: NetSuite, Varicent, Totango, ZenDesk, SuccessFactors...