· Directs, supervises and coordinates the activities in Telephone department and Business Centre · Monitor Telephone department and Business Centre personnel to ensure maximum guest satisfaction through personal recognition and prompt cor...

· Translates operating forecasts into material requirements plans and thereby determines standard stock and re-order levels with Department Heads and Management · 把运营预测转换成为物资需求计划，与各部门领导和管理层一起制定标准的存货和续订等级。 · Participates in negotiations ...

· Monitor Front Office personnel to ensure guests receive prompt, cordial attention and personal recognition · Monitor Front Office and particularly Guest Relations personnel, to ensure ICHG members, known repeat guests and other VIPs rec...

· Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review · 分析酒店整...

· Monitors Housekeeping personnel to ensure guests receive prompt and courteous service · 监督客房部工作人员，确保客人得到及时和礼貌的服务。 · Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and ot...

· Manages and monitors the operation of all computer hardware, ensures all systems are working and installed properly, and serves as the primary contact for servicing the computer hardware 管理及监控所有计算机硬件的使用，确保所有系统正确安装并正常运行。作为主要的负责人，对所有计算机相关...

· Ensure information relating to industrial instruments is readily available to all Staff and Managers · 确保能够随时为员工和经理提供与行业规定相关的信息。 · Assist managers in developing work practices that are in line with OH &S policies · 协助经理制定符合职业健康与安全条例...

· Develops a public relations programme for the hotel based on its marketing goals. Liaises with Marketing in targeting specific markets and developing the public relations strategies to reach these markets · 根据酒店的市场定位制定公共关系策略，明确市场目标，依照市场...

· Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations. · Provides functional assistance and direction to all departments · Cooperates, coordinates and ...

· Monitor club floor personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure · Monitor club floor personnel to ensure Priority Club members, guests staying on...