to support external-facing customer service representatives. Addresses complex issues related to open orders (backlog), reaches... for post-sales transactions, preparing and maintaining sales reports, and resolving moderately complex customer issues. The...

) on customer's call. Responsible for quality communication and customer servicing within laid down productivity and service... benchmarks. Ensure customer “delight” and consistent service experience, including timely resolution of customer queries...

) on customer's call. Responsible for quality communication and customer servicing within laid down productivity and service... benchmarks. Ensure customer “delight” and consistent service experience, including timely resolution of customer queries...

) including customer education, setting expectations, process definition, establishing appropriate thresholds, relationship... transformation initiatives by collaborating with Business, Service Line, Regional, and Global LDT leadership. Lead Diagnostics...

’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing... by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting...

and systems, assessing the business model and its integration with technology. Assess current state, identify customer... current state, identifying customer requirements, and defining the future state and/or business solution using Agile Project...

consistent operating principles and a standard service proposition to deliver high-quality client data and its ongoing... service across the group. The function supports the onboarding process by undertaking initial client entity legal...

across our tools, and delivering operational excellence across CE&S. In the Customer Service & Support (CSS) team...With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible...

, which are implemented on a microservices, container-based architecture (Kubernetes). In addition, you will oversee a portfolio of customer... with both NetApp and cloud service provider teams, including those from Google, located across the globe in regions such as RTP...

and innovation, customer delivery, and investment in its people and future growth of aerospace. In India, Boeing has been... arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way...