from multiple sources, and use judgement to evaluate established and new solutions. Your performance impacts a range of customer..., operational, project, or service activities within your own team and other related teams and requires that you work...

expertise in TCP and UDP mechanics including ability to interpret packet captures. Leader in customer service - professional... the incident based on the impact analysis agreed with the client. Escalating respective service provider (AT&T / Verizon...

responsibility of CSFC also includes but is not restricted to ensure that the customer s network & Data are able to address the... requirement of maintaining a robust Information Security environment for the customer. The CSFC offers these services in...

for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added... and customer experience solutions, along with Pixel United, a mobile games powerhouse. Pixel United boasts three world-leading game...

/ software / network problem diagnosis / resolution for customer s Network. Provide support to Network hardware/software... requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution...

, webservices, java script, power shell script. Experience in Sharepoint 3.0 with service pack 1 and Sharepoint 2010, Dataware House.... Hands on experience of Web Servers (IIS). Should have the ability to understand customer scenario and requirements (may...

.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience... on EN business in creation of proposals to drive Service improvement plans....

responsibility of CSFC also includes but is not restricted to ensure that the customer s network & Data are able to address the... requirement of maintaining a robust Information Security environment for the customer. The CSFC offers these services in...

track record of customer-centric service, either technical pre-sales or consultancy, and team-first approach. Experience... of our highest-profile customer productions and will collaborate with Autodesk engineering and product teams to advocate...

policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions... or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans....